Terms of Service

1. Acceptance of These Terms

By accessing goldmax3.com (the "Website") or by submitting any inquiry, request for quotation, sample order, or production order to Shenzhen GoldMax Tech Co., Ltd. ("GoldMax", "we", "our", "us"), you ("Customer", "you", "your") confirm that you have read, understood, and agreed to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Shipping & Returns Policy.

If you do not agree, do not use the Website or our services. We may update these Terms from time to time; the "Effective date" above will reflect the latest version. Continued use of the Website after an update constitutes acceptance.

2. About GoldMax

Shenzhen GoldMax Tech Co., Ltd. is a limited liability company incorporated in the People's Republic of China, with its registered office at Huarun Building, Futian District, Shenzhen, Guangdong 518000, PRC (Unified Social Credit Code 91440300MA5H7GXJ8K). We design, manufacture, and export smart wearables — including AI smart glasses, 4K mini projectors, and smart watches — primarily on an OEM/ODM and private-label basis for B2B customers worldwide.

3. Scope of Services

Our services are designed exclusively for business buyers acting in a commercial capacity (e.g., importers, distributors, Amazon FBA sellers, brand owners, retail chains). By using the Website or submitting an inquiry, you represent and warrant that you are purchasing on behalf of a business and not as a consumer for personal use. Consumer-protection laws of your jurisdiction may therefore not apply to transactions with us.

Our services include: (a) product information and specification; (b) quotation and sample order; (c) OEM/ODM customization (logo, packaging, firmware UI, color variants); (d) mass production; and (e) DDP/DDU shipping to worldwide destinations.

4. Quotes, Pricing & Currency

• All quotes are issued in USD by default, unless otherwise agreed in writing. EUR / GBP / CNY are available on request.
• Quoted prices are EXW Shenzhen (or FOB Shenzhen / DDP when explicitly noted) and exclude any import duties, taxes, or fees in the destination country unless otherwise stated.
• Quotes are valid for 30 calendar days from issuance. After expiry, we reserve the right to revise based on raw-material, labor, and FX movements.
• Pricing for OEM/ODM customization (custom tooling, packaging design, firmware localization) is quoted separately per project.

5. Orders, Payment & Cancellation

• An order is binding only after we issue a signed Proforma Invoice ("PI") and you confirm acceptance in writing (email is sufficient) and remit the agreed deposit.
• Standard payment terms: 30% T/T deposit upon PI signature, 70% balance before shipment. L/C at sight is accepted for orders above USD 50,000. PayPal is accepted for sample orders below USD 2,000.
• You may cancel an order within 7 calendar days of deposit, provided production has not started. We will refund the deposit in full (minus any bank / FX charges). Once production has started, the deposit is non-refundable but can be credited toward a future order within 6 months.
• Late payment: interest of 1.0% per month (12% per annum) accrues on overdue balances. Shipment may be paused until cleared.

6. Lead Times & Delivery

• Sample lead time: 7 calendar days from cleared payment (rush 3 days available at +30% surcharge for in-stock SKUs).
• Mass production lead time: typically 30 calendar days from deposit + artwork approval; 45 days for complex ODM tooling.
• Lead times are estimates and exclude force majeure, customs clearance, and carrier transit. We are not liable for delays outside our reasonable control.
• Risk of loss and title pass to you upon delivery to the agreed INCOTERM point (e.g., FOB, DDP).

7. Quality, Inspection & Warranty

• All products undergo a 5-step QC process (IQC, IPQC, FQC, OQC, reliability sampling) — detailed in the Factory & Certifications page.
• You must inspect goods within 7 days of receipt and report any defects with photo / video evidence.
• We provide a 12-month limited warranty against manufacturing defects from the date of shipment. Warranty does not cover: normal wear and tear; damage from misuse, accident, or unauthorized modification; consumable parts (batteries, straps, ear tips); or products resold through unauthorized channels.
• Our sole liability under this warranty is, at our option: (a) repair, (b) replacement, or (c) credit note. You bear the cost of returning the defective product unless otherwise agreed.

8. Intellectual Property

• All content on the Website (text, graphics, logos, product photos, code) is owned by GoldMax or our licensors and protected by PRC, EU, US, and international IP laws.
• You may not copy, reproduce, republish, upload, post, transmit, or distribute Website content without our prior written consent, except for personal, non-commercial use with all copyright and proprietary notices preserved.
• For OEM/ODM projects: your brand, logo, packaging design, and customized firmware remain your exclusive property. We will sign a mutual NDA before any confidential exchange and assign IP to you upon full payment.
• We may use product photos and your company logo in our marketing materials (Website, brochure, social media) only after written consent.

9. Confidentiality

Either party may receive confidential information from the other (technical specs, pricing, designs, business plans). Each party agrees to: (a) use such information only for the purpose of evaluating or performing the order; (b) protect it with the same degree of care it uses for its own confidential information (no less than reasonable care); (c) not disclose it to any third party without prior written consent; and (d) return or destroy it upon written request. These obligations survive termination of these Terms for 5 years.

10. Compliance & Sanctions

You represent and warrant that you and your end-customers are not located in, owned by, or controlled by any person or entity located in a country or region subject to comprehensive sanctions (including but not limited to Cuba, Iran, North Korea, Syria, Crimea, Donetsk, and Luhansk regions), and that you are not on any restricted-party list (OFAC SDN, EU Consolidated, UN Security Council, etc.). We reserve the right to refuse or suspend any transaction that we reasonably believe may violate export-control or sanctions laws.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total aggregate liability for any and all claims arising out of or related to a specific order shall not exceed the total amount actually paid by you for that order.
• In no event shall we be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages.
• Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (e.g., gross negligence, willful misconduct, death or personal injury caused by negligence).

12. Force Majeure

Neither party shall be liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to: acts of God, natural disasters, epidemics, war, terrorism, civil unrest, government actions, trade disputes, embargoes, internet or telecommunications outages, power failures, labor strikes, raw-material shortages, carrier disruptions, or pandemics. The affected party shall notify the other within 7 days and use commercially reasonable efforts to mitigate.

13. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict-of-laws principles.
• The parties shall first attempt to resolve any dispute through good-faith negotiation for 30 days from written notice.
• If unresolved, the dispute shall be finally settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The language shall be English. The award shall be final and binding.
• Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

14. Miscellaneous

• Entire agreement: These Terms, together with the PI and any signed NDA, constitute the entire agreement and supersede all prior negotiations.
• Severability: If any provision is held unenforceable, the remaining provisions remain in full force.
• No waiver: Our failure to enforce any right does not waive that right.
• Assignment: You may not assign these Terms without our written consent. We may assign to an affiliate or in connection with a merger.
• Notices: Notices to us must be in writing and sent to the contact details below.